Privacy Policy
Last updated: October 19, 2026
This policy explains how ZimZum Inc ("ZimZum", "we", "us") collects, uses and protects personal information, including mobile phone numbers used to send text messages.
Information we collect
We collect only the information we need to carry out our work with you:
- Your name and the company you represent.
- Contact details you give us, including your mobile phone number and email address.
- Information relating to a project, schedule or job site that you share with us in the course of our work together.
We collect this information directly from you, in conversation, by phone, by email, or on documents you sign with us. We do not buy contact lists and we do not collect personal information from third-party data brokers.
How we use your information
We use your information to coordinate and carry out our work. Specifically, we may contact you by text message for:
- Scheduling and job coordination with clients, contractors and suppliers.
- Project updates and service notifications relating to work you are involved in.
- Automated alerts generated by our own operational systems.
We do not send marketing or promotional text messages.
Text messaging and your consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You give consent to receive text messages from us verbally or by telephone, when you provide your mobile number to a member of our team for the purpose of coordinating work. Consent to receive text messages is never a condition of any purchase or of entering into an agreement with us. A full description of how we obtain consent is published on our SMS program page.
Message frequency varies according to the needs of the project. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
How we share information
We do not sell, rent or trade personal information.
We share information only where it is necessary to do the work or to meet a legal obligation: with service providers who operate our systems on our behalf and are bound to protect the information, such as our messaging provider; with other parties directly involved in a project, where sharing a contact detail is needed to coordinate the work; and where required by law or to establish or defend a legal claim.
Mobile phone numbers and SMS consent data are excluded from all sharing described above, other than passing a number to the messaging provider that delivers the message to you.
How long we keep information
We keep personal information for as long as we are working with you and afterwards for as long as we need it to meet legal, tax and record-keeping obligations. When it is no longer needed, we delete it or render it anonymous.
Security
We take reasonable technical and organisational measures to protect personal information against loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. You may withdraw consent to text messages at any time by replying STOP or by contacting us. To make any of these requests, email info@zimzumusa.com.
Children
Our services are directed to businesses and to adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact
ZimZum Inc
Email: info@zimzumusa.com